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Investing in our People - that includes you

The Drax UK Group has been placed under a microscope recently, with a full review of our Investors In People accreditation. As ever we welcomed the opportunity for a holistic evaluation of where we are as a company especially in light of, such a heavy period of business growth over the last few months.

'The Investors in People Standard sets out how the very best organisations manage, develop and lead their people.’

You can be confident that when you work with an investor in people business; they'll be investing in staff who will invest in you – our customer. Here are some highlights from our congratulatory report when we found out we had secured and will continue with this highly sought after accreditation:
 
  • Although the business has grown rapidly over the past few years the senior team have strived to maintain an environment of trust and transparency. The senior team keep themselves visible, and encourage an open approach with the team. During the interviews, many people spoke about the fact that they are not micro-managed and are trusted within their roles. This was further evident in the online feedback and backed up by the interviews with quotes including:
“I’m really trusted in my role, and don’t feel micro-managed”
“The management look to support people, and are really genuine in their approach”
“It was the openness of the Senior Team that made me want to join Drax”
 
  • This strong level of trust in the leadership was echoed in the online assessment feedback, where 92% of people answered highly when asked if they trust leaders in the organisation. This is an extremely positive response, and one that the senior team should be incredibly proud of. The values of Drax are clear to see throughout the business, as they strive for their ultimate goal of being a supplier of choice.
 
  • People consistently spoke of the following key themes which run throughout the business:
Quality    Pride    Safety    Fairness    Honesty    Transparency    and    Integrity
Importance of 1st time Fix (but not cutting corners or rushing to get there)
Strong focus on developing people to the highest standard
  • In the interviews, it was additionally clear that people take pride, responsibility and accountability in their roles with many examples given where individuals have gone above and beyond to ensure that the values are lived.
 
  • When looking at continuous development, people fed back in interviews that they feel empowered to look at new ways of working, and will often look to learn from external partners, such as sub-contractors, suppliers, trade journals and industry experts. With a wealth of internal experience, Drax are also looking to share their own expertise to the external market, through online thought leadership articles. This gives the business a strong opportunity to engage with the external community and supports Drax’s ambition to become ‘the supplier of choice’.
“The management are very appreciative of my efforts and will always recognise my work”
“Drax is a very supportive company, on both a personal and professional level”
“It’s a great place to work, and we are privileged to have such a friendly team”

We are delighted with the results and continue to expand, improve and invest in our people to provide the best possible service all round.

Should you wish to discuss anything here please contact quality@draxuk.com  To find our more about the IIP scheme click here.
 
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Stepping outside of your comfort zone

On Tuesday 28th March, Service Co-ordinator Danielle Brown asked to step outside her comfort zone and take a trip into London to visit our site office within Guys Hospital. An excellent opportunity to chat face to face with the Drax Engineers and gain a better understanding of what their day job involves:

Drax Service Co-Ordinator Danielle BrownSo, Danielle how did your day begin?

Really, early! I was surprised how quick it took to get into London from Baldock then round to Guys on the Northern line. I arrived at the office just before 8am and grabbed a drink while I waited for our Engineers to turn up for work.

Once Jake, Jack and Barry arrived they showed me their office located on the 8th floor. I already know the Engineers, we meet up throughout the year at staff parties, service meetings and training but it was great to see them at work and understand how their day operates.

And how does their day operate?

On Tuesday’s they carry out the bell testing in the Cancer Centre and I accompanied Jake while he tested each call point. Jack was in security monitoring and writing up the bell test sheets.

The Cancer Centre has amazing views and despite being such a busy place, everyone has time for each other. When I chat with the engineers on the phones we build up a great rapport with a lot of banter, as you can imagine. It was nice to see their sensitive side in action.

I was then shown around the rest of the hospital. Looking at maps from my desk it’s often hard to grasp how big the site is and how long it takes for the guys to get from one place to the next.

After lunch the Engineers showed me Nimbus, I was surprised how quick and simple everything felt, or they made it look that way at least! Then Jack and Jake demonstrated how they check the smoke detectors. I didn’t really know what this entailed so it was a great learning curve for me to watch.

What does testing a smoke detector involve?

They use a long pole and reach up to the device to make sure the light flashes red and they know it works ok. I’m sure they would have a more technical way to describe this procedure though.

What would you say were the highlights of the day?

Seeing what the engineers do. Reading from logs and seeing data on our computer system doesn’t show you what really takes place on site.

What was the most important thing you took from the day?

How much walking the engineers do! Guys is such a big site – though not our largest by far, and Jack said on a Wednesday bell test they once walked over ten miles in a day!

Any amusing episodes?

I was mistaken for Jake’s girlfriend by a lady in a lift? (Jake can be seen showing off their site office to the left)

Lasting impressions?

It was a long day, my journey back was delayed and after leaving site around 3.15pm I didn’t reach home until nearly 6 O’Clock. The location of Guys is stunning as it sits right next to the Shard. It must be lovely to work in central London but tiring at the same time.

What's next?

Now I’d like to see the guys spend a day at my desk so they realise my job doesn’t just involve sitting around waiting for them to call all day with nothing better to do. Chance would be a fine thing!
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Drax Service Engineers Fighting to Prevent Cancer

Drax Service Engineer David Brooks has spent the last eight weeks undergoing intense physical training ready to enter the ring this Saturday March 25th to raise money for Cancer Research UK. David is taking part in a White Collar Boxing Event held at the Corn Exchange in Bedford’s town centre. Drax Service Engineer Wayne Chilvers will follow in his footsteps to raise further funds this coming June.

White Collar Boxing originated in New York in 1988. A doctor and an attorney trained for a few weeks before boxing each other at a black tie event. Since then White Collar Boxing has been the fastest growing corporate contact sport in the world.

Ultra White Collar Boxing is the most established organisation in the UK, running hundreds of events since 2009. They’ve raised more money for charity, won more awards and are the most conscientious about health and safety than any other organisation. One of Cancer Research UK’s biggest fundraisers in the UK raising over £2 Million alone in 2015. You can find out more here.

Drax have supported the Cancer Research Charity in various guises since our company was formed more than twenty years ago. From 2005 and 2007 we have also had the pleasure of maintaining the fire alarm system for two of their charity sites. Many colleagues at Drax have personal reasons for wanting to show their support and when David approached Drax to be his sponsor there was no hesitation.

Cancer Research UK have saved millions of lives by discovering new ways to prevent, diagnose and treat cancer. Over the past century, their researchers have made consistent progress in the fight against cancer, and survival has doubled over the past 40 years. You can read more about the charity here.

David is regularly updating everyone at Drax about his training and looks forward to his colleagues supporting him this Saturday. You too can show support by visiting his Justgiving Page here.
 
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Drax expands their product offering - looking at Faast from Gent

In a constant desire to expand the products and services Drax can offer we spent last week looking at Aspirating Smoke Detectors.

An 
aspirating smoke detector (ASD) is a system used in active fire protection which commonly draws air through a network of pipes to detect smoke before it is visible to the eye.

If an environment has a requirement for highly sensitive and rapid smoke detection then ASDs are often a good option.Most ASD products can accommodate a broad range of environments and applications – from both confined and open spaces to the cleanest or dirtiest environment, including telecomm, control rooms, waste treatment, mining and more.

Gent have recently produced a system call FAAST. An enhanced generation of smoke detection and Neil Towers and Kevin Dennis kindly came over to Drax HQ to demonstrate this product. An overview from their website can be read below with a link for further info.

FAAST Fire Alarm Aspiration Sensing Technology™ is a new generation of smoke detectors from Honeywell, which uses advanced technologies and software to deliver the earliest and most accurate smoke detection. 

The FAAST device range is designed to protect people and assets in even the most challenging environments where standard detection methods fail or are prone to false alarm, or in areas which may not previously have been protected

 



Find Out More Here.
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fire alarm accreditations